Manager, Success Guide Marketing Cloud

Salesforce

Not specified (assumed hybrid based on industry norms).
3 years people management experience
Strong coaching and personnel development skills
Salesforce platform analytics proficiency
Salesforce is seeking a Manager for their Success Guide Marketing Cloud to lead a team dedicated to enhancing customer success through personalized educational engagements. The ideal candidate will have strong people management and analytical skills, along with a solid understanding of the Salesforce ecosystem

Job Summary

  • The role involves leading a team of Success Guides focused on delivering 1:1 educational engagements to increase customer adoption and ensure success.
  • Candidates must demonstrate strong analytical skills to manage business metrics and productivity targets while leveraging the Salesforce platform.
  • The position offers comprehensive benefits including well-being reimbursement, generous parental leave, and exposure to executive thought leaders.

Matching Summary

Match Score: 85

Salesforce is seeking a Manager for their Success Guide Marketing Cloud to lead a team dedicated to enhancing customer success through personalized educational engagements. The ideal candidate will have strong people management and analytical skills, along with a solid understanding of the Salesforce ecosystem.

Skills & Requirements

Must-have

  • 3 years people management experience
  • Strong coaching and personnel development skills
  • Salesforce platform analytics proficiency
  • Virtual 1:1 engagement delivery expertise
  • High-performing team leadership

Nice-to-have

  • Empathy and inclusive leadership style
  • Knowledge of Salesforce ecosystem
  • Experience with AI-driven business outcomes
  • Ability to work under pressure
  • Trend analysis and skill gap identification

Key Requirements

  • 3 years of people management experience
  • Strong verbal and written communication skills
  • Excellent presentation skills
  • Self-directed ability to prioritize tasks

Work Rights

Not specified

Tailored Resume

Cover Letter