Guest Service Manager

Sofitel Sydney Wentworth

Dublin, Ireland
Base: competitive salary; bonus/equity: not specif...
On-site
Front office management
Team leadership and motivation
Guest experience enhancement
Support the running of our day-to-day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests

Job Summary

  • Support the running of our day-to-day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests.
  • Become part of a team that’s very passionate about creating great hospitality experiences with competitive salary and 30 days holiday including bank holidays.
  • Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene and enjoy benefits like free meals during shifts and training for ongoing development.

Matching Summary

Support the running of our day-to-day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests.

Salary

Base: Competitive salary; Bonus/Equity: Not specified; Benefits: 30 days holiday including bank holidays, pension, life insurance, food during shifts, free night and meal at The Hoxton, training, volunteer time off, rewards program, discounts

Skills & Requirements

Must-have

  • Front office management
  • Team leadership and motivation
  • Guest experience enhancement
  • Opera or similar front desk system
  • Understanding of GDS
  • Managing overbooking levels

Nice-to-have

  • Passion for hospitality
  • Positive impact on guests
  • Creative and rewarding work environment
  • Supportive team culture
  • Willingness to try new approaches

Key Requirements

  • Familiarity with Opera or similar front desk system
  • Understanding of GDS
  • Experience leading and managing others

Work Rights

Not specified

Tailored Resume

Cover Letter