Customer Service Specialist / Administrator - Wed-fri
KONE
Keighley, United Kingdom
Customer service specialist
Administrative support
Maintenance operations support
The Customer Service Specialist / Administrator is the voice of KONE, focusing on one or more specific admin domains and providing administrative support for salespersons and supervisors
Job Summary
The Customer Service Specialist / Administrator is the voice of KONE, focusing on one or more specific admin domains and providing administrative support for salespersons and supervisors.
Key responsibilities include Maintenance Operations support, specialized administration for inspections and reporting, and direct customer support for complex queries.
KONE fosters an innovative and collaborative working culture where employee engagement, sustainability, and ethical business practices are integral.
Matching Summary
The Customer Service Specialist / Administrator is the voice of KONE, focusing on one or more specific admin domains and providing administrative support for salespersons and supervisors.
Skills & Requirements
Must-have
Customer Service Specialist
Administrative Support
Maintenance Operations support
Sales Support
Public Tender Preparation
Third Party Inspection
Reporting
Nice-to-have
Innovative and collaborative working culture
Employee engagement focus
Sustainability integral part
Ethical business practices
Trust and respect co-workers
Key Requirements
Good administrative skills
Experience in inter-office and customer communications
Attention to detail
Able to prioritize workload
Good communication in spoken and written English
User knowledge of SAP and/or SFDC is desirable
Good skills with MS Office tools (Intermediate Excel desirable)