Customer Success Manager, Mid-market - Dx

Atlassian

United Kingdom
Remote
Drive engineering transformation
Manage customer lifecycle
Drive product utilization
As a CSM, you will be partnering with up to 30 of DX’s midmarket customers to drive engineering transformation using our platform

Job Summary

  • As a CSM, you will be partnering with up to 30 of DX’s midmarket customers to drive engineering transformation using our platform.
  • You will join a team of collaborative CSMs and reporting to our Manager of Commercial Customer Success.
  • Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community.

Matching Summary

As a CSM, you will be partnering with up to 30 of DX’s midmarket customers to drive engineering transformation using our platform.

Skills & Requirements

Must-have

  • drive engineering transformation
  • manage customer lifecycle
  • drive product utilization
  • ensure business alignment
  • track key account metrics
  • coordinate internal teams

Nice-to-have

  • outwork peers
  • meticulous about details
  • perform at high level consistently
  • challenge and redirect teams

Key Requirements

  • 3-5 years Customer Success management experience
  • Ability to learn technical topics
  • Ability to take ownership
  • Excellent presentation skills
  • Excellent people management skills

Work Rights

Not specified

Tailored Resume

Cover Letter