Lead Product Manager, Digital Shopping Journey

HumanPanorama

$126,300 - $173,700 py; bonus incentive plan avail...
Fully remote
Digital shopping journey optimization
Medicare advantage plan selection
Customer behavior analysis
The Lead Product Manager will define, optimize, and orchestrate a seamless end-to-end experience for prospects and members to discover, evaluate, and choose the right Medicare Advantage plan

Job Summary

  • The Lead Product Manager will define, optimize, and orchestrate a seamless end-to-end experience for prospects and members to discover, evaluate, and choose the right Medicare Advantage plan.
  • This role oversees the strategy, roadmap, and performance of shopping and renewal journeys within the unsecured channel, ensuring experiences drive conversion, meet CMS regulatory standards, and reflect customer needs and market dynamics.
  • Humana offers competitive benefits designed to encourage personal wellness and smart healthcare decisions, including medical, dental, vision benefits, a 401(k) retirement savings plan, and various paid time off options.

Matching Summary

The Lead Product Manager will define, optimize, and orchestrate a seamless end-to-end experience for prospects and members to discover, evaluate, and choose the right Medicare Advantage plan.

Salary

$126,300 - $173,700 per year; Bonus incentive plan available; Medical, dental, vision, 401(k), time off

Skills & Requirements

Must-have

  • Digital shopping journey optimization
  • Medicare Advantage plan selection
  • Customer behavior analysis
  • CMS regulatory compliance
  • Cross-functional collaboration
  • Data-driven product decisions

Nice-to-have

  • Customer-obsessed mindset
  • Systems thinking approach
  • Navigating ambiguity
  • Advocacy for customer needs
  • Continuous discovery practices

Key Requirements

  • Minimum 7 years digital product management experience
  • Ownership of consumer-facing journeys or eCommerce
  • Proven success leading complex customer journeys
  • Strong analytical capabilities and A/B testing
  • Experience in regulated industries
  • Ability to lead cross-functional teams
  • Strong understanding of UX principles
  • Exceptional communication and strategic thinking

Work Rights

Not specified

Tailored Resume

Cover Letter