Hvac Tb Customer Support Coordinator

Johnson Controls OpenBlue

Base: $33.56-$45.43; bonus/equity: not specified; ...
Planned service agreement renewal process
Accounts receivable activities
Customer call handling backup
Under direct supervision, tracks and provides direct support for the planned service agreement renewal process

Job Summary

  • Under direct supervision, tracks and provides direct support for the planned service agreement renewal process.
  • Responsible for the scheduling, tracking and monitoring of the touch point plans and the contract renewal life cycle process with the account owners.
  • This position includes a competitive benefits package.

Matching Summary

Under direct supervision, tracks and provides direct support for the planned service agreement renewal process.

Salary

Base: $33.56-$45.43; Bonus/Equity: Not specified; Benefits: Comprehensive Benefits

Skills & Requirements

Must-have

  • Planned service agreement renewal process
  • Accounts receivable activities
  • Customer call handling backup
  • Service operational administrative support
  • Contract renewal life cycle process
  • Advanced Microsoft Word, Excel, ACCESS

Nice-to-have

  • Proactive customer satisfaction
  • Collaborative team environment
  • Global advancement opportunities

Key Requirements

  • Associate’s degree minimum
  • Interpersonal skills
  • Ability to handle diverse projects
  • Prioritize work activities
  • Proficient computer skills
  • Perform work independently
  • Organizational and attention to detail skills
  • Experience in contract financials

Work Rights

Not specified

Tailored Resume

Cover Letter