Wells Fargo is seeking a Branch Operations Coordinator for its Streeterville location to support customer transactions, operational tasks, and team management within the Consumer Banking and Lending division. The role emphasizes customer service, compliance, and operational efficiency, requiring bilingual proficiency in Spanish and English as a preferred qualification
Job Summary
Wells Fargo is seeking a Branch Operations Coordinator to support customer experience by accurately processing transactions and sharing digital solutions.
The role requires bilingual proficiency in Spanish and English along with at least two years of customer service and issue resolution experience.
Employees are eligible for comprehensive benefits including health coverage, 401(k) plans, paid time off, and tuition reimbursement.
Matching Summary
Match Score: 75
Wells Fargo is seeking a Branch Operations Coordinator for its Streeterville location to support customer transactions, operational tasks, and team management within the Consumer Banking and Lending division. The role emphasizes customer service, compliance, and operational efficiency, requiring bilingual proficiency in Spanish and English as a preferred qualification.
Salary
Base: $21.00 - $29.00; Bonus/Equity: Incentive opportunities may apply; Benefits: Health, 401(k), PTO, disability, life insurance, parental leave
Skills & Requirements
Must-have
2+ years customer service experience
Bilingual Spanish/English proficiency
Cash handling experience
Retail compliance controls knowledge
Nice-to-have
Motivate diverse team to achieve potential
Educate customers on mobile banking
Identify potential fraud and risky accounts
Exercise judgment within policy guidelines
Key Requirements
2+ years customer service experience
Bilingual Spanish/English speaking and listening
Pass required language assessment
Not eligible for Visa sponsorship
Work Rights
Must have US work authorization (No Visa sponsorship)