This role responds to customer queries and provides resolution, support, and assistance to the customers pertaining to various products and services provided by our client through a blend/either of voice, email, web chat or backend documentation responses by delivering excellent customer service
Job Summary
This role responds to customer queries and provides resolution, support, and assistance to the customers pertaining to various products and services provided by our client through a blend/either of voice, email, web chat or backend documentation responses by delivering excellent customer service.
Deliver excellent customer service within shifts assigned including prompt resolution of customer related issues, complaints, enquiries or challenges.
Demonstrate a “can do” & “open-to-feedback” attitude, to develop a great working culture to help us achieve the best results.
Matching Summary
This role responds to customer queries and provides resolution, support, and assistance to the customers pertaining to various products and services provided by our client through a blend/either of voice, email, web chat or backend documentation responses by delivering excellent customer service.