Customer Service Representative

Storyroadvet Inc

Vancouver, WA, US
Base: $17.13ph doe; bonus/equity: tips; benefits: ...
Customer service experience
Handle multi-line phones
Respond to complaints professionally
We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.
  • You will be responsible for welcoming pet parents, answering phones, touring facilities, managing check-ins/check-outs, and handling complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $17.13/hour DOE plus tips.

Matching Summary

We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.

Salary

Base: $17.13/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Customer service experience
  • Handle multi-line phones
  • Respond to complaints professionally
  • Maintain lobby cleanliness
  • Support team members

Nice-to-have

  • People-person and pet-person
  • Charm of a customer service pro
  • Heart of a dog mom or dad
  • Concierge and chaos coordinator

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Ability to lift 40 lbs

Work Rights

Not specified

Tailored Resume

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