This role provides Tier 2 day-to-day endpoint support for departments within UCLA Health DGIT while ensuring adherence to security standards
Job Summary
This role provides Tier 2 day-to-day endpoint support for departments within UCLA Health DGIT while ensuring adherence to security standards.
The position requires a flex-hybrid schedule with at least 60% onsite presence in Los Angeles and the ability to travel to sites as needed.
Candidates must possess advanced knowledge of Microsoft Office 365, cloud computing platforms, and various desktop management systems to resolve complex incidents.
Matching Summary
This role provides Tier 2 day-to-day endpoint support for departments within UCLA Health DGIT while ensuring adherence to security standards.
Salary
Base: $78,738.48 - $126,637.2 annually; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Microsoft Windows 10 and above
Active Directory and Networking
ServiceNow ticketing system
Onsite work 60% of time
Valid California driver's license
MDT Intune SCCM imaging tools
Nice-to-have
Apple OSX and iOS knowledge
Citrix and VMware virtualization
ITIL fundamentals understanding
Creative problem solving skills
Team training and delegation ability
Key Requirements
Valid California driver's license required
Ability to lift up to 30lbs
Walk comfortably for minimum three hours daily
Disclose any final administrative decisions from last seven years