Issrrn000757 - Infra Tech Support Practitioner Copy 04

Accenture

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Service desk management
Production systems availability
Incident and outage resolution
** Accenture is seeking an Infra Tech Support Practitioner who will engage in problem-solving discussions and develop expertise in Service Desk Management. The role requires a Bachelor's degree and beginner proficiency in various relevant skills, including incident management and communication. **

Job Summary

  • Explore opportunities to build knowledge and support the group while engaging in problem solving discussions.
  • Ensure production systems are available and operating according to defined service level agreements.
  • We invite you to join us in this exciting journey of growth and shared success.

Matching Summary

Match Score: 75

** Accenture is seeking an Infra Tech Support Practitioner who will engage in problem-solving discussions and develop expertise in Service Desk Management. The role requires a Bachelor's degree and beginner proficiency in various relevant skills, including incident management and communication. **

Skills & Requirements

Must-have

  • Service Desk Management
  • production systems availability
  • incident and outage resolution
  • restoration of service
  • disaster recovery procedures
  • data retention practices

Nice-to-have

  • collaborative environment
  • learning and contribution
  • shared success
  • customer service
  • communication skills

Key Requirements

  • Beginner proficiency in Service Desk Management
  • Bachelor's Degree in relevant field
  • Beginner proficiency in Incident Management
  • Beginner proficiency in Problem Solving
  • Beginner proficiency in Data Management

Work Rights

Not specified

Tailored Resume

Cover Letter