Guest Services Concierge 2

FMOLHS 2

Baton Rouge, LA, United States
Full-time (m-f 2:30 pm - 11 pm with rotating weekends)
Three years of experience in hospitality
Effective communication with patients
Ability to handle crisis situations
The Guest Services Concierge 2 at FMOLHS in Baton Rouge, LA, is responsible for enhancing patient experiences by providing non-medical support and facilitating communication among patients, families, and healthcare staff. The role requires a strong background in customer service or hospitality, preferably within a healthcare setting

Job Summary

  • The Guest Services Concierge 2 contributes to a great patient experience by providing non-medical care.
  • They will facilitate continuous communication with patients, families, and team members to improve care.
  • The role includes recognizing crisis situations and acting as a liaison between guests and clinical teams.

Matching Summary

Match Score: 85

The Guest Services Concierge 2 at FMOLHS in Baton Rouge, LA, is responsible for enhancing patient experiences by providing non-medical support and facilitating communication among patients, families, and healthcare staff. The role requires a strong background in customer service or hospitality, preferably within a healthcare setting.

Skills & Requirements

Must-have

  • Three years of experience in hospitality
  • Effective communication with patients
  • Ability to handle crisis situations

Nice-to-have

  • Proactive customer service skills
  • Ability to anticipate customer needs
  • Knowledge of local resources

Key Requirements

  • High School or equivalent
  • Experience in a healthcare environment

Work Rights

Not specified

Tailored Resume

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