Customer Service Agent I

JOHNSON CONTROLS

Bratislava, Slovakia
Base: starting from 1,300 eurpmnth gross; bonus: r...
Hybrid
Handle sales orders and purchase requisitions
Process invoicing and credit/debit notes
Manage warranty claims and customer conflicts
The role involves managing the complete process from receiving customer purchase orders through to payment receipt excluding transport

Job Summary

  • The role involves managing the complete process from receiving customer purchase orders through to payment receipt excluding transport.
  • Johnson Controls offers a competitive salary starting from 1300 EUR/month plus a regular monthly bonus after six months.
  • Employees benefit from onsite facilities including a canteen, coffee machines, nursery, and free workplace massage.

Matching Summary

The role involves managing the complete process from receiving customer purchase orders through to payment receipt excluding transport.

Salary

Base: Starting from 1300 EUR/month gross; Bonus: Regular monthly bonus after 6 months of employment; Benefits: Fully covered meal vouchers, monthly free workplace massage, winter vitamin package, onsite FIT days, flexible benefit allowance, housing allowance for relocation

Skills & Requirements

Must-have

  • Handle sales orders and purchase requisitions
  • Process invoicing and credit/debit notes
  • Manage warranty claims and customer conflicts
  • Coordinate shipping instructions with logistics
  • Perform debt collection and financial follow-up

Nice-to-have

  • Customer oriented with focus to details
  • Team player capable of providing backup
  • Ability to negotiate delivery dates
  • Experience building customer relationships
  • Fluency in English language

Key Requirements

  • High school degree or higher
  • Intermediate MS Office PC skills
  • English language fluency

Work Rights

Not specified

Tailored Resume

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