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Honeywell is seeking a Customer Success Manager for their Hamilton, New Jersey location to enhance customer satisfaction and retention in a hybrid work environment. The ideal candidate will have a strong background in customer success within the B2B software sector, particularly in the life sciences industry, with a focus on relationship management and upselling opportunities.
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Job Summary
You will impact customer satisfaction and retention, ultimately driving revenue growth.
Build and maintain strong relationships with customers, ensuring their success and satisfaction with our products and services.
Honeywell employees are eligible for a comprehensive benefits package including medical, dental, vision, and 401(k) match.
Matching Summary
Match Score: 75
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Honeywell is seeking a Customer Success Manager for their Hamilton, New Jersey location to enhance customer satisfaction and retention in a hybrid work environment. The ideal candidate will have a strong background in customer success within the B2B software sector, particularly in the life sciences industry, with a focus on relationship management and upselling opportunities.
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Salary
$99,400 - $124,200
Skills & Requirements
Must-have
Customer satisfaction and retention
Identify upsell opportunities
B2B software environment
Life science industry experience
Salesforce and customer success tools
Nice-to-have
Passion for customer success
Proactive and results-oriented mindset
Leadership and mentoring skills
Key Requirements
5 years of experience in customer success or account management
Life science industry experience
Proven track record of building strong customer relationships