Application Support Manager - Keystone

Warner Bros. Discovery UK

Multiple Locations
Base: $90,027.00 - $167,193.00 py; bonus/equity: a...
On-site
Application support management
Production management platform
Global content creation
Warner Bros. Discovery UK is seeking an Application Support Manager for KeystoneMAX, responsible for overseeing the operational and technical performance of an internal production management platform. The ideal candidate should have experience in media or entertainment, team management, and strong analytical skills

Job Summary

  • The Application Support Manager for KeystoneMAX serves as the operational, technical, and strategic leader responsible for ensuring the successful day-to-day performance of KeystoneMAX – WBD’s internal production management and delivery platform.
  • This role manages a small team of support technicians and acts as the point of escalation for complex issues, while also driving enhancements, documenting processes, and ensuring a smooth experience for productions, vendors, and internal teams.
  • Develop performance and usage analyses of KeystoneMAX workflows, track adoption, stability, and operational performance post-deployment, and produce executive-level summaries, visualizations, and status reports.

Matching Summary

Match Score: 85

Warner Bros. Discovery UK is seeking an Application Support Manager for KeystoneMAX, responsible for overseeing the operational and technical performance of an internal production management platform. The ideal candidate should have experience in media or entertainment, team management, and strong analytical skills.

Salary

Base: $90,027.00 - $167,193.00 per year; Bonus/Equity: annual bonuses, short- and long-term incentives, and program-specific awards; Benefits: health insurance, employee wellness program, life and disability insurance, retirement savings plan, paid holidays, sick time, and vacation.

Skills & Requirements

Must-have

  • Application support management
  • Production management platform
  • Global content creation
  • Workflow optimization
  • User adoption and training
  • Cross-team coordination
  • Issue escalation and resolution

Nice-to-have

  • Passion for media technology
  • International television business knowledge
  • Support global time zones
  • Iterative, fast-changing environments

Key Requirements

  • 3-5 years experience in media/entertainment
  • Previous team management experience
  • Expertise in requirements gathering
  • Strong background in workflow modeling
  • Familiarity with media workflows
  • Understanding of AWS or hybrid cloud
  • Knowledge of Agile and Waterfall

Work Rights

Not specified

Tailored Resume

Cover Letter