Consultor De Sucesso Do Cliente - Especialista

Serasa Experian

São Paulo, Brazil
**
B2b customer relationship management
Client adoption and engagement metrics
Upsell and cross-sell identification
** Serasa Experian is seeking a Customer Success Consultant Specialist to manage B2B client relationships, ensuring effective adoption of solutions and identifying opportunities for growth. The ideal candidate will have experience in customer management, strong analytical skills, and excellent communication abilities. This role is based in São Paulo, Brazil. **

Job Summary

  • The role involves managing a portfolio of corporate clients as the primary point of contact for their success.
  • Responsibilities include tracking adoption metrics, identifying expansion opportunities, and reducing churn risks through proactive engagement.
  • The company is recognized as one of the best places to work with a strong focus on diversity, inclusion, and employee well-being.

Matching Summary

Match Score: 75

** Serasa Experian is seeking a Customer Success Consultant Specialist to manage B2B client relationships, ensuring effective adoption of solutions and identifying opportunities for growth. The ideal candidate will have experience in customer management, strong analytical skills, and excellent communication abilities. This role is based in São Paulo, Brazil. **

Skills & Requirements

Must-have

  • B2B customer relationship management
  • Client adoption and engagement metrics
  • Upsell and cross-sell identification

Nice-to-have

  • Consultative approach to client value
  • Stakeholder communication skills
  • Data-driven decision making

Key Requirements

  • Experience in B2B customer service or account management
  • Analytical capabilities with results orientation
  • Strong communication and stakeholder management skills

Work Rights

Not specified

Tailored Resume

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