Job 144078

Honeywell

Katowice, Poland
Hybrid (3 days in office, 2 days remote)
Exceptional customer support
Resolve customer inquiries
Communicate effectively with english-speaking customers
Honeywell is seeking a Senior Customer Experience Specialist fluent in French and English to enhance customer service and satisfaction at their Katowice, Poland location. The role involves resolving customer inquiries and collaborating with teams to improve the customer experience, following a hybrid work schedule

Job Summary

  • Play a critical role in delivering exceptional customer service and ensuring customer satisfaction.
  • Provide exceptional customer support and resolve customer inquiries and issues in a timely manner.
  • Comprehensive induction, ongoing training and development to set you up for success.

Matching Summary

Match Score: 85

Honeywell is seeking a Senior Customer Experience Specialist fluent in French and English to enhance customer service and satisfaction at their Katowice, Poland location. The role involves resolving customer inquiries and collaborating with teams to improve the customer experience, following a hybrid work schedule.

Skills & Requirements

Must-have

  • Exceptional customer support
  • Resolve customer inquiries
  • Communicate effectively with English-speaking customers
  • Identify process improvements
  • Maintain accurate customer records

Nice-to-have

  • Work in a fast-paced environment
  • Develop best practices
  • Build strong customer relationships

Key Requirements

  • Fluency in English and French (min. C1)
  • Previous customer service experience
  • Strong communication and interpersonal skills
  • Excellent problem-solving abilities

Work Rights

Not specified

Tailored Resume

Cover Letter