Patient Qualification Specialist

Accendra Health

Remote, US
Base: $15.90 - $17.00 hourly; bonus/equity: not sp...
Remote
Provide excellent customer service
Review new patient orders and documentation
Obtain required documentation and clinical requirements
Accendra Health is seeking a Patient Qualification Specialist for a remote role, focusing on enhancing patient experiences and providing exceptional customer service. The position requires 1-3 years of experience in the healthcare or health insurance industry, emphasizing relationship-building and problem-solving skills

Job Summary

  • The Individual Contributor will provide excellent customer service and product information, solutions and relevant details to patients and providers.
  • Responsible for supporting hundreds of local branch offices across the country by reviewing new patients orders and documentation submitted by referral sources.
  • Our comprehensive benefits program is designed to meet you where you are — through all of life’s stages.

Matching Summary

Match Score: 85

Accendra Health is seeking a Patient Qualification Specialist for a remote role, focusing on enhancing patient experiences and providing exceptional customer service. The position requires 1-3 years of experience in the healthcare or health insurance industry, emphasizing relationship-building and problem-solving skills.

Salary

Base: $15.90 - $17.00 hourly; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, PTO, 401(k), FSA, life insurance, disability, accident insurance, TAP, parental leave, domestic partner benefits, well-being programs

Skills & Requirements

Must-have

  • Provide excellent customer service
  • Review new patient orders and documentation
  • Obtain required documentation and clinical requirements
  • Request health plan authorizations/information
  • Develop business relationships within field leadership

Nice-to-have

  • Evangelize customers and turn patients into fans
  • Champion employee experience and drive culture
  • Support development of employee programs

Key Requirements

  • High school degree or equivalent
  • 1-3 years’ experience in healthcare/health insurance industry desired
  • Intermediate skills in Access, Excel, PowerPoint, MS Project, Visio, Word
  • Intermediate level mathematical proficiency

Work Rights

Must reside and work within the United States

Tailored Resume

Cover Letter