The Area Installation Specialist assists with the customer experience throughout the install job life cycle, including technical measures, pre-existing condition assessments, and product affirmations
Job Summary
The Area Installation Specialist assists with the customer experience throughout the install job life cycle, including technical measures, pre-existing condition assessments, and product affirmations.
Responsibilities include conducting Job Site Inspections, checking service provider credentials, meeting with customers, resolving complaints, and approving or escalating project changes.
The role involves managing all jobs within an assigned area and product category, ensuring timely closure of open services and customer satisfaction.
Matching Summary
The Area Installation Specialist assists with the customer experience throughout the install job life cycle, including technical measures, pre-existing condition assessments, and product affirmations.
Skills & Requirements
Must-have
Technical measures and assessments
Job site inspections
Customer complaint resolution
Service provider issue resolution
Project change management
Nice-to-have
Action oriented
Business insights
Collaborates effectively
Strong business acumen
Problem solving and multi-tasking
Key Requirements
Must be eighteen years of age or older
Must be legally permitted to work in the United States
Bachelor's degree program or equivalent degree
5 years of work experience
Work Rights
Must be legally permitted to work in the United States