Assistant Branch Manager Ii

TD Ameritrade

Kanata, Ontario, Canada
Base: $69,700 - $98,400 cad; bonus/equity: not spe...
Not specified (potentially hybrid or onsite based on the nature of the role).
Lead teams in investment and credit transactions
Coach staff on resolving customer complaints
Ensure branch compliance with regulatory requirements
TD Ameritrade is seeking an Assistant Branch Manager II for its Kanata, Ontario location to lead and coach employees in delivering exceptional customer service while managing complex financial transactions. The role requires strong leadership, effective communication, and compliance management, with a focus on operational excellence and personal development

Job Summary

  • The role involves leading and coaching employees towards achieving operational excellence and personal development objectives within TD Canada Trust.
  • Candidates will be responsible for resolving operational and high-risk issues while ensuring the team works strictly within regulatory requirements.
  • TD offers a competitive total rewards package including base salary, variable compensation, health benefits, and extensive career development opportunities.

Matching Summary

Match Score: 85

TD Ameritrade is seeking an Assistant Branch Manager II for its Kanata, Ontario location to lead and coach employees in delivering exceptional customer service while managing complex financial transactions. The role requires strong leadership, effective communication, and compliance management, with a focus on operational excellence and personal development.

Salary

Base: $69,700 - $98,400 CAD; Bonus/Equity: Not specified; Benefits: Health, savings, retirement, paid time off

Skills & Requirements

Must-have

  • Lead teams in investment and credit transactions
  • Coach staff on resolving customer complaints
  • Ensure branch compliance with regulatory requirements
  • Mentor team on advice-giving strategies
  • Manage employee scheduling for operational needs

Nice-to-have

  • Dynamic leader in fast-paced environment
  • Strong communication and planning skills
  • Go-getter attitude with good judgement
  • Experience building diverse workforce
  • Ability to inspire positive customer experience

Key Requirements

  • Undergraduate degree or 4+ years relevant experience
  • Completion of Branch Compliance Officer (BCO) course
  • Completion of IFIC or CSC Course
  • Extensive knowledge of risk management
  • Proficiency in MS Office and internet applications

Work Rights

Not specified

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