Manager - Quality Assurance (print Communications) (on-site)

Shelter Home Mortgage LLC

Not specified; not specified; medical, dental, vis...
On-site
6-8 years quality assurance experience
4+ years mortgage industry experience
2+ years management experience
Shelter Home Mortgage LLC is seeking a Manager for their Quality Assurance team, focusing on ensuring compliance with internal and regulatory standards in the mortgage industry. The role requires strong leadership, analytical skills, and in-depth knowledge of mortgage processes, and it is essential that the candidate works on-site

Job Summary

  • The Manager oversees a QA Audit team ensuring compliance with internal, regulatory, and investor-specific guidelines.
  • Candidates must possess extensive functional knowledge in collections, default management, and loss mitigation within the mortgage sector.
  • The role requires full on-site presence for critical oversight, training, collaboration, and productivity as remote work is not permitted.

Matching Summary

Match Score: 85

Shelter Home Mortgage LLC is seeking a Manager for their Quality Assurance team, focusing on ensuring compliance with internal and regulatory standards in the mortgage industry. The role requires strong leadership, analytical skills, and in-depth knowledge of mortgage processes, and it is essential that the candidate works on-site.

Salary

Not specified; Not specified; Medical, dental, vision, 401(k) match, paid leave, tuition reimbursement

Skills & Requirements

Must-have

  • 6-8 years quality assurance experience
  • 4+ years mortgage industry experience
  • 2+ years management experience
  • Knowledge of FDCPA RESPA TILA regulations
  • Expert Microsoft Excel skills including VLOOKUP
  • SQL programming knowledge required
  • On-site work requirement mandatory

Nice-to-have

  • Strong leadership and mentoring abilities
  • Ability to adapt to changing conditions
  • Excellent verbal and written communication
  • Experience with Loss mitigation processes
  • Collaborative problem-solving mindset

Key Requirements

  • Bachelor's degree preferred
  • 4+ years mortgage industry experience
  • 2+ years management experience
  • Smartphone meeting security standards required
  • Proficiency in SQL and advanced Excel functions

Work Rights

Not specified

Tailored Resume

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