Relationship Manager - Core Market

Manulife Financial Inc

Massachusetts, US
Base: $82,000.00 - $142,100.00 usd; bonus/equity: ...
On-site
Manage and grow strategic customer relationships
Align customer objectives with business goals
Drive customer satisfaction and loyalty
This role offers the opportunity to manage and grow strategic customer relationships within Manulife John Hancock Retirement

Job Summary

  • This role offers the opportunity to manage and grow strategic customer relationships within Manulife John Hancock Retirement.
  • Through consultative selling and industry expertise, this role contributes meaningfully to customer outcomes and to the broader Strategic Relationship Management team.
  • The position provides exposure to senior stakeholders, complex client environments, and opportunities to influence retirement readiness strategies.

Matching Summary

This role offers the opportunity to manage and grow strategic customer relationships within Manulife John Hancock Retirement.

Salary

Base: $82,000.00 - $142,100.00 USD; Bonus/Equity: Incentive programs and incentive compensation tied to business and individual performance; Benefits: Health, dental, mental health, vision, disability, life insurance, adoption/surrogacy, wellness benefits, EAP, retirement savings plans, share ownership plan, financial education

Skills & Requirements

Must-have

  • Manage and grow strategic customer relationships
  • Align customer objectives with business goals
  • Drive customer satisfaction and loyalty
  • Act as a trusted advisor and customer advocate
  • Contribute to customer outcomes and team goals

Nice-to-have

  • Industry expertise
  • Influence retirement readiness strategies
  • Executive presence
  • Subject matter expertise

Key Requirements

  • FINRA Series 6 or 7, and 63 or 66, State Insurance licensing, or ability to obtain required licenses within 6 months
  • Experience in retirement, financial services, or institutional relationship management
  • Proven track record managing strategic or complex customer accounts
  • Experience influencing senior-level customer and internal stakeholders
  • Understanding of retirement plan design and employee financial wellness strategies
  • Ability to develop strategy, set goals, and pivot effectively
  • Demonstrated initiative, motivation, accountability, and resilience
  • Strong consultative selling and negotiation skills
  • Ability to analyze complex customer relationships and execute against strategic goals
  • Strong business acumen, executive presence, and communication skills
  • Proven ability to build rapport and partner effectively

Work Rights

Not specified

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