Hybrid (minimum of 10 days per month in madison, wi or boston, ma)
Servicenow platform experience
Enterprise business analysis
Requirements documentation
American Family Insurance is seeking a Senior Business Analyst to work in a hybrid capacity, focusing on the ServiceNow platform. The role requires strong business analysis skills, especially in requirements elicitation and documentation, along with experience in supporting IT delivery
Job Summary
This role operates at the intersection of business strategy, process design, and enterprise platform capability to ensure ServiceNow initiatives align with business objectives.
The successful candidate will partner closely with subject matter experts and technical teams to translate complex business needs into actionable functional requirements.
American Family Insurance offers comprehensive benefits including medical, dental, vision, a competitive 401(k), pension plan, and paid time off.
Matching Summary
Match Score: 85
American Family Insurance is seeking a Senior Business Analyst to work in a hybrid capacity, focusing on the ServiceNow platform. The role requires strong business analysis skills, especially in requirements elicitation and documentation, along with experience in supporting IT delivery.