Relationship Manager - Manufacturing, Technology And Financial Services (remote)

Experian

United States, US
Remote
Maintain and expand business relationships
Client retention and satisfaction
Develop strategic account plans
Experian is seeking a Relationship Manager for their Employer Services division, focusing on maintaining and expanding client relationships in a remote capacity. The ideal candidate should have a background in complex relationship management, particularly with Experian's services, and possess strong consultative sales and customer service skills

Job Summary

  • The Relationship Manager will collaborate to maintain and expand business relationships, conduct and support retention, client satisfaction and development activities within an assigned account territory for Experian's Employer Services.
  • Gather data and insights regarding usage to demonstrate business impact and value; ensure usage at projected levels.
  • Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.

Matching Summary

Match Score: 85

Experian is seeking a Relationship Manager for their Employer Services division, focusing on maintaining and expanding client relationships in a remote capacity. The ideal candidate should have a background in complex relationship management, particularly with Experian's services, and possess strong consultative sales and customer service skills.

Skills & Requirements

Must-have

  • Maintain and expand business relationships
  • Client retention and satisfaction
  • Develop strategic account plans
  • Gather usage data and demonstrate value
  • Lead client briefings and reviews

Nice-to-have

  • Foster client advocacy and innovation
  • Collaborate with internal departments
  • Inform clients on new projects/products

Key Requirements

  • Bachelor's degree or equivalent experience
  • 3+ years complex relationship management experience
  • Experience in Experian Employer Services
  • Experience with consultative sales
  • Ability to travel

Work Rights

Not specified

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