Customer Operations Manager

Integer

7+ years medical device experience
Bachelor's degree in business
Iso certification adherence
The primary purpose of this position is to provide leadership, direction, and solution-oriented thinking to the Site Leadership Team

Job Summary

  • The primary purpose of this position is to provide leadership, direction, and solution-oriented thinking to the Site Leadership Team.
  • This role acts as the site-based customer champion, developing unconstrained unit forecasts for the S&OP process while ensuring advocacy for customers across all operations.
  • The manager will work directly with factory direct customers to support quoting, order entry, and service needs while partnering with Sales and Customer Success Enterprise accounts.

Matching Summary

The primary purpose of this position is to provide leadership, direction, and solution-oriented thinking to the Site Leadership Team.

Skills & Requirements

Must-have

  • 7+ years medical device experience
  • Bachelor's degree in business
  • ISO certification adherence
  • FDA regulations knowledge
  • S&OP forecasting process

Nice-to-have

  • Strong customer advocacy skills
  • Cross-functional collaboration ability
  • Process improvement mindset
  • Strategic relationship building
  • Leadership and team guidance

Key Requirements

  • Minimum 7 years experience in medical device field
  • Bachelor's degree in business or related field
  • Knowledge of FDA regulations and ISO requirements

Work Rights

Not specified

Tailored Resume

Cover Letter