Base: not specified; bonus/equity: cash-based ince...
Not specified
10 years of itsm experience
Strong working knowledge of itil practices
Sox itgc audit readiness leadership
Integer is seeking a Senior Manager for IT Service Management, responsible for overseeing ITSM practices and ensuring alignment with ITIL best practices. The ideal candidate will have extensive experience in IT service management, governance, and compliance, along with strong leadership and communication skills
Job Summary
The Senior Manager will own the ITSM practice design and operating model aligned to ITIL best practices while establishing governance cadence.
This role is accountable for SOX IT General Controls audit readiness, defining evidence standards, and ensuring ongoing compliance across the organization.
The company offers a comprehensive benefits package including medical, dental, vision, 401(k) matching, and 80 hours of designated holidays.
Matching Summary
Match Score: 85
Integer is seeking a Senior Manager for IT Service Management, responsible for overseeing ITSM practices and ensuring alignment with ITIL best practices. The ideal candidate will have extensive experience in IT service management, governance, and compliance, along with strong leadership and communication skills.
Salary
Base: Not specified; Bonus/Equity: Cash-based incentive program supporting pay-for-performance; Benefits: Comprehensive package including medical, dental, vision, 401(k) match, and paid time off
Skills & Requirements
Must-have
10 years of ITSM experience
Strong working knowledge of ITIL practices
SOX ITGC audit readiness leadership
Incident Change Problem Management oversight
CMDB governance and data integrity
Change Control Board accountability
Nice-to-have
ITIL Intermediate or Managing Professional certification
Experience with large-scale IT modernization
Executive communication and facilitation skills
Ability to balance control with agility
Continuous improvement mindset
Key Requirements
Bachelor's degree in computer science or related field
Minimum 10 years of experience in IT Service Management
Demonstrated experience with SOX ITGCs
Strong working knowledge of Incident, Change, and Problem Management