Not specified (assumed office-based due to the nature of the role).
Answer incoming customer calls promptly
Identify customers in konect database
Dispatch service technicians accurately
KONE is seeking a Customer Service Agent responsible for managing customer calls and dispatching service technicians efficiently. The ideal candidate will have a background in customer service, with strong communication skills and a focus on safety and professionalism
Job Summary
KONE is a global leader providing elevators, escalators, and automatic building doors with a mission to improve urban life flow.
The role involves receiving service calls, identifying customers in the Konect database, and dispatching the correct technician with high accuracy.
Benefits include competitive salary, flexible work schedule, matching 401K, pension plan, and comprehensive health and wellness plans.
Matching Summary
Match Score: 75
KONE is seeking a Customer Service Agent responsible for managing customer calls and dispatching service technicians efficiently. The ideal candidate will have a background in customer service, with strong communication skills and a focus on safety and professionalism.
Salary
Base: $47,400 - $62,265 annually; Bonus/Equity: Not specified; Benefits: Matching 401K, pension plan, health plans