Customer Success Manager Ii - Professional Rugby And Efl League 2 Football

Hudl

London, United Kingdom
Base: £28,900 - £48,125 gbp; on-target earnings: £...
On-site
Client-facing role in technology company
Experience with professional rugby or football clubs
Strong presentation and communication skills
The role focuses on retaining and expanding accounts within Professional Rugby and EFL League 2 football while maximizing client ROI

Job Summary

  • The role focuses on retaining and expanding accounts within Professional Rugby and EFL League 2 football while maximizing client ROI.
  • Hudl fosters a culture of autonomy and support, recognized as one of Newsweek's Top 100 Global Most Loved Workplaces.
  • Employees enjoy flexible work policies including remote options, meeting-free days, and comprehensive wellbeing resources.

Matching Summary

The role focuses on retaining and expanding accounts within Professional Rugby and EFL League 2 football while maximizing client ROI.

Salary

Base: £28,900 - £48,125 GBP; On-Target Earnings: £41,250 - £68,750 GBP; Benefits: Medical, retirement, EAP, and employee resource groups

Skills & Requirements

Must-have

  • Client-facing role in technology company
  • Experience with professional Rugby or football clubs
  • Strong presentation and communication skills
  • Understanding of APIs and technical concepts
  • Willingness to travel up to 50% of the time

Nice-to-have

  • Active sports industry background or player experience
  • Previous Salesforce CRM system knowledge
  • Proactive approach to customer success
  • Analytical skills for user behavior metrics
  • Autonomous self-starter problem solving
  • Project management and multitasking abilities

Key Requirements

  • Prior experience in professional Rugby or football club using Hudl or competitor products
  • Location within commuting distance of London office

Work Rights

Not specified

Tailored Resume

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