Educators are experts in creating world-class customer service, or guest experience, in our retail stores
Job Summary
Educators are experts in creating world-class customer service, or guest experience, in our retail stores.
They are responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture.
As part of our offerings, employees in this position are eligible for our competitive bonus program, subject to program eligibility requirements.
Matching Summary
Educators are experts in creating world-class customer service, or guest experience, in our retail stores.
Salary
Base: $19.00 - $21.86/hour; Bonus/Equity: $2.00/hour; Benefits: Extended health and dental benefits, and mental health plans, Paid time off, Savings and retirement plan matching, Generous employee discount, Fitness & yoga classes, Parenthood top-up, Extensive catalog of development course offerings
Skills & Requirements
Must-have
World-class customer service
Engage and connect with guests
Technical product education
Seamless end-to-end guest experience
Perform product presentation tasks
Maintain a safe work environment
Nice-to-have
Creates/supports an inclusive environment
Enjoys working and connecting with guests
Is aware of how words or actions may be perceived
Works productively with others
Looks for ways to make work fun and engaging
Key Requirements
Legally authorized to work in the country
18 years of age or older
Ability to travel to assigned store
Flexible schedule including evenings, weekends, and holidays
Willingness to work in an environment with bright lights and loud music
Willingness to move through a store for most of a shift