The job posting is for an Online Account Handler at AIG in Brussels, Belgium, responsible for managing the AIG Online platform and assisting brokers with their inquiries. The ideal candidate should have over three years of administrative experience, a proactive customer-oriented mindset, and be comfortable in a dynamic, international environment
Job Summary
You are responsible for the AIG Online platform that is used for brokers, serving as the single point of contact for all their questions via call and email.
Your administrative responsibilities include creating non-standard certificates, managing booking system requests, following up with underwriting and brokers/customers, and handling referrals.
The AIG Online team is responsible for providing assistance and quick service to brokers using the AIG Online platform to ensure an excellent user experience.
Matching Summary
Match Score: 85
The job posting is for an Online Account Handler at AIG in Brussels, Belgium, responsible for managing the AIG Online platform and assisting brokers with their inquiries. The ideal candidate should have over three years of administrative experience, a proactive customer-oriented mindset, and be comfortable in a dynamic, international environment.
Skills & Requirements
Must-have
AIG Online platform support
Broker communication (call and email)
Administration of non-standard certificates
Booking system requests
Provider platform handling
Nice-to-have
Problem-solving and solution-oriented
Dynamic and international environment
Proactive and customer-focused approach
Accurate and precise work ethic
Key Requirements
3+ years of demonstrated experience in administration