Customer Banking Specialist - Emerald

CommBank

Emerald, Queensland, Australia
Part time - 35 hours per week, monday to friday (8.45am - 4.30pm)
Respond to transactional banking needs
Process deposits, withdrawals, transfers
Conduct financial health checks
CommBank is seeking a part-time Customer Banking Specialist for its Emerald Branch, focused on delivering exceptional service to personal and small business customers. The role involves processing transactions, conducting financial health checks, and promoting digital banking solutions, all while ensuring compliance and risk management

Job Summary

  • Deliver a seamless banking experience to more than 10 million personal and small business customers.
  • Engage in meaningful conversations to support customers’ broader banking needs, including Home Loans, Business Banking and Financial Advice.
  • We’re keen to support you with the next step in your career.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for its Emerald Branch, focused on delivering exceptional service to personal and small business customers. The role involves processing transactions, conducting financial health checks, and promoting digital banking solutions, all while ensuring compliance and risk management.

Skills & Requirements

Must-have

  • Respond to transactional banking needs
  • Process deposits, withdrawals, transfers
  • Conduct financial health checks
  • Assist with cash handling and ATM procedures
  • Educate customers on digital banking
  • Follow bank processes and procedures
  • Handle enquiries and maintain accounts

Nice-to-have

  • Genuine passion for customer service
  • Interest in improving financial wellbeing
  • Excellent communication skills
  • Collaborative team culture
  • See the big picture for customers

Key Requirements

  • Entry-level position in Banking
  • Aboriginal &/or Torres Strait Islander people encouraged to apply

Work Rights

Not specified

Tailored Resume

Cover Letter