As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Working with us in RBS means you’ll positively impact our customers’ lives and be there for them when they need us.
You will deliver a seamless experience by responding to customers’ transactional banking needs, conducting financial health checks, and educating customers on digital banking solutions.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
respond to customers' transactional banking needs
process a range of transactions
assist with cash handling
educate customers on in-branch technology
follow the Bank’s processes and procedures
upholding our strong risk culture
Nice-to-have
genuine passion for Customer Service
interest in improving financial wellbeing
ask the right questions
excellent communication skills
collaborative culture
holistic solutions
Key Requirements
entry-level position
Aboriginal &/or Torres Strait Islander people encouraged to apply