Service Contract Manager - Parcels Na

Vanderlande

Marietta, GA, US
Bachelor's degree or equivalent experience
3+ years service delivery or operations experience
Strong stakeholder management skills
This role serves as the primary customer-facing coordinator and internal cross-functional integrator for the Parcel Services organization

Job Summary

  • This role serves as the primary customer-facing coordinator and internal cross-functional integrator for the Parcel Services organization.
  • The position blends customer advocacy, financial awareness, and operational excellence to safeguard revenue and achieve yearly targets.
  • Candidates will act as a strategic partner to the Director of Parcel Services, ensuring service continuity and contract profitability.

Matching Summary

This role serves as the primary customer-facing coordinator and internal cross-functional integrator for the Parcel Services organization.

Skills & Requirements

Must-have

  • Bachelor's degree or equivalent experience
  • 3+ years service delivery or operations experience
  • Strong stakeholder management skills
  • Proven problem-solving ability
  • Customer-facing coordination expertise

Nice-to-have

  • Experience in automated material handling
  • Exposure to SLAs and P&L elements
  • International or matrixed organization experience
  • Knowledge of industrial service environments

Key Requirements

  • Bachelor's degree or equivalent professional experience
  • 3+ years of experience in service delivery or operations
  • Strong communication and organizational skills

Work Rights

Not specified

Tailored Resume

Cover Letter