As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As the Customer Banking Specialist in our Mildura Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
We’re interested in hearing from people who have experience in delivering exceptional customer service ideally in financial services, retail or hospitality.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
In-depth customer conversations
Support customer enquiries
Process credit product applications
Educate on digital banking
Problem-solving and effective solutions
Championing processes and procedures
Nice-to-have
Experience in financial services
Experience in retail or hospitality
Articulate financial terms clearly
Ask questions and find solutions
Place customer at the centre
Work in a busy commercial environment
Key Requirements
Experience in financial services, retail or hospitality