The Laboratory Phlebotomy Supervisor directs a team of phlebotomists, technicians, and coordinators to ensure proper patient identification and specimen collection
Job Summary
The Laboratory Phlebotomy Supervisor directs a team of phlebotomists, technicians, and coordinators to ensure proper patient identification and specimen collection.
This role is responsible for creating standardized training documents, managing staff schedules, and implementing LEAN workflows to minimize errors.
The supervisor must demonstrate excellent customer service skills while handling complaints and ensuring timely communication with providers regarding test results.
Matching Summary
The Laboratory Phlebotomy Supervisor directs a team of phlebotomists, technicians, and coordinators to ensure proper patient identification and specimen collection.
Skills & Requirements
Must-have
Lead phlebotomy team operations
Manage staff scheduling and coverage
Create Standard Operating Procedures
Ensure HIPAA compliance and privacy
Implement LEAN workflow processes
Handle customer service recovery
Nice-to-have
Strong verbal and written communication
Positive professional demeanor
Teamwork and respect environment
Experience with quality metrics
Ability to train students
Key Requirements
Bachelor of Science degree or High School Graduate
2+ years experience as a phlebotomist
1+ year leadership experience in certified laboratory
Phlebotomy Technician (PBT) certification required within 1 year