Customer Banking Specialist - Mansfield (25.5 Hours/week)

CommBank

Mansfield, Australia
Proven customer service experience
Excellent communication skills
Ability to articulate financial terms
The role involves supporting over 10 million customers with everyday banking needs through face-to-face and digital channels

Job Summary

  • The role involves supporting over 10 million customers with everyday banking needs through face-to-face and digital channels.
  • Employees will conduct in-depth conversations to assess financial needs and provide solutions for home loans, business banking, and credit products.
  • The position requires championing a risk-adverse culture while delivering a seamless banking experience to the local community.

Matching Summary

The role involves supporting over 10 million customers with everyday banking needs through face-to-face and digital channels.

Skills & Requirements

Must-have

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Experience in financial services or retail

Nice-to-have

  • Genuine interest in financial wellbeing
  • Ability to work in busy commercial environment
  • Holistic problem-solving approach

Key Requirements

  • Proven experience in Financial Services, Retail, or Hospitality
  • Strong ability to ask the right questions and find solutions
  • Act with integrity and place the customer at the centre of everything

Work Rights

Not specified

Tailored Resume

Cover Letter