Customer Care Representative - Wfh Florida

941

Florida, United States
Base: $14.00 ph; bonus/equity: not specified; bene...
Fully remote
Must currently reside in florida
1 year of call center experience
6 months customer service experience
The Customer Care Representative serves as the frontline image of MTM Health, handling 60-80 inbound calls daily from members and facilities

Job Summary

  • The Customer Care Representative serves as the frontline image of MTM Health, handling 60-80 inbound calls daily from members and facilities.
  • MTM Health offers a supportive environment with benefits including health insurance, 401(k) matching, and pay on demand.
  • This role allows employees to make a meaningful difference by helping to remove barriers to care and improve lives in their communities.

Matching Summary

The Customer Care Representative serves as the frontline image of MTM Health, handling 60-80 inbound calls daily from members and facilities.

Salary

Base: $14.00 per hour; Bonus/Equity: Not specified; Benefits: Health, Dental, Vision, 401(k) match, Paid Time Off

Skills & Requirements

Must-have

  • Must currently reside in Florida
  • 1 year of Call Center experience
  • 6 months Customer Service experience
  • High speed Internet access required
  • Quiet home workspace free of distractions

Nice-to-have

  • Passionate about removing community barriers
  • Excellent navigational skills
  • Multilingual services available

Key Requirements

  • 1 year Call Center experience
  • 6 months Customer Service experience
  • Reside in Florida
  • Minimum 30 Mbps download internet speed

Work Rights

Must have US work authorization (implied by residency requirement)

Tailored Resume

Cover Letter