Reservations Agent

IBIS SINGAPORE ON BENCOOLEN

D07 Golden Mile, Middle Road, 170 BENCOOLEN STREET IBIS SINGAPORE BENCOOLEN 189657
Sgd 2,600 - 3,000 / monthly pm
On-site
Teamwork
Process bookings
Microsoft office
This job posting is for a Reservations Agent at IBIS Singapore on Bencoolen, focusing on handling guest inquiries and managing bookings with accuracy and professionalism. The role requires strong customer service skills and familiarity with hotel management systems, aiming to enhance guest experience and hotel revenue

Job Summary

  • Key Responsibilities: Handle telephone and email enquiries, accept reservations, and input booking details accurately into the hotel's PMS (Opera)
  • Provide professional, friendly, and efficient service to guests, clients, and callers to create a positive hotel image
  • Ensure all reservation details, guest information, and payment guarantees are recorded correctly in the system

Matching Summary

Match Score: 85

This job posting is for a Reservations Agent at IBIS Singapore on Bencoolen, focusing on handling guest inquiries and managing bookings with accuracy and professionalism. The role requires strong customer service skills and familiarity with hotel management systems, aiming to enhance guest experience and hotel revenue.

Salary

SGD 2,600 - 3,000 / Monthly

Skills & Requirements

Must-have

  • Teamwork
  • Process Bookings
  • Microsoft Office
  • Hospitality Industry
  • Hotel Booking

Nice-to-have

  • Opera
  • Customer Communication
  • Organization
  • Tourism
  • Guest Service Management

Key Requirements

  • Minimum 3 years experience

Work Rights

Tailored Resume

Cover Letter