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The Orange Academy is seeking a Parent Liaison Executive to build strong relationships with parents and agents, focusing on increasing student enrollment. This role involves handling inquiries, conducting school tours, and utilizing CRM tools for effective communication and follow-ups.
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Job Summary
The position focuses on building strong relationships with internal and external stakeholders to increase student enrollment.
Candidates must ensure all new enquiries are followed up by phone or email within one working day using CRM templates.
During school tours, the role involves sharing learning stories and introducing academic team members to provide a high-quality experience.
Matching Summary
Match Score: 75
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The Orange Academy is seeking a Parent Liaison Executive to build strong relationships with parents and agents, focusing on increasing student enrollment. This role involves handling inquiries, conducting school tours, and utilizing CRM tools for effective communication and follow-ups.
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Skills & Requirements
Must-have
2 to 3 years sales management experience
Customer service experience with parents
Follow up enquiries within one working day
Nice-to-have
Experience in school environment
CRM calendar tool proficiency
Service-orientated industry background
Key Requirements
Diploma qualification required
2 to 3 years related work experience
Sales management or business development background