Customer Service Representative

Dogspothotel

Warwick, RI, United States
Base: $16–$18.50ph; bonus/equity: tips; benefits: ...
On-site
Multi-line phone systems
Computer systems proficiency
Handling cash and cards
Destination Pet is seeking a Customer Service Representative at Bow Chika Wow Town in Warwick, RI, to create exceptional experiences for pet owners and their furry companions. The ideal candidate will possess strong customer service skills, a love for pets, and the ability to multitask in a lively environment

Job Summary

  • Welcome pet parents and their furry VIPs like they just walked into a 5-star resort.
  • Answer phones with a smile in your voice and multi-tasking like a pro.
  • Handle cash, cards, and balance the end-of-day cash drawer like the organized rockstar you are.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative at Bow Chika Wow Town in Warwick, RI, to create exceptional experiences for pet owners and their furry companions. The ideal candidate will possess strong customer service skills, a love for pets, and the ability to multitask in a lively environment.

Salary

Base: $16–$18.50/hour; Bonus/Equity: tips; Benefits: Telehealth, 401k, Pet Insurance

Skills & Requirements

Must-have

  • multi-line phone systems
  • computer systems proficiency
  • handling cash and cards
  • balancing end-of-day cash drawer
  • responding to complaints
  • keeping lobby clean
  • supporting team members

Nice-to-have

  • fluent in human and hound
  • concierge and chaos coordinator
  • people-person and pet-person
  • charm of a customer service pro
  • heart of a dog mom or dad

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter