Customer Service Specialist

SOLVERMIND HOLDING (SINGAPORE) PTE. LTD.

Singapore, Singapore
Sgd 4,000 - 6,500 / monthly pm
On-site
Managing sensitive user inquiries
Coordinating with internal legal teams
Handling complex and high-risk user cases
Solvermind Holding (Singapore) Pte. Ltd. is seeking a Customer Service Specialist to manage sensitive user inquiries and ensure compliance with data privacy and regulatory standards. The ideal candidate will have experience in risk management, compliance, or legal support, and will be responsible for handling complex cases while driving process improvements

Job Summary

  • Serve as the primary contact for sensitive user inquiries, managing complex cases and legal requests to ensure compliance and risk mitigation.
  • Drive process improvements and maintain accurate documentation to support audit and legal requirements.
  • Coordinate with internal legal teams to manage legal and regulatory information requests, ensuring full compliance with company policies and external regulations.

Matching Summary

Match Score: 85

Solvermind Holding (Singapore) Pte. Ltd. is seeking a Customer Service Specialist to manage sensitive user inquiries and ensure compliance with data privacy and regulatory standards. The ideal candidate will have experience in risk management, compliance, or legal support, and will be responsible for handling complex cases while driving process improvements.

Salary

SGD 4,000 - 6,500 / Monthly

Skills & Requirements

Must-have

  • Managing sensitive user inquiries
  • Coordinating with internal legal teams
  • Handling complex and high-risk user cases
  • Process improvement and documentation
  • Risk mitigation and compliance adherence

Nice-to-have

  • Excellent judgment in high-pressure situations
  • Strong attention to detail
  • Continuous operational efficiency enhancement

Key Requirements

  • Prior experience in risk management or compliance
  • Bachelor’s degree or higher
  • Knowledge or certification in data privacy regulations
  • Experience in legal support or paralegal roles

Work Rights

Not specified

Tailored Resume

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