Director, Payments & Risk Operations

Boulevard

Remote, US
Base: $180,000 - $200,000 py; bonus/equity: variab...
Remote
10+ years in operations experience
7+ years in payments or fintech
Payfac experience strongly preferred
This senior role is responsible for building an AI-native payments operation where automation is the default and human judgment handles exceptions

Job Summary

  • This senior role is responsible for building an AI-native payments operation where automation is the default and human judgment handles exceptions.
  • The position owns the full lifecycle of payments including onboarding, underwriting, monitoring, disputes, and support while driving ARR growth and margin.
  • Boulevard offers competitive compensation including a base salary range of $180,000 to $200,000, equity, flexible vacation, and a fully remote work environment.

Matching Summary

This senior role is responsible for building an AI-native payments operation where automation is the default and human judgment handles exceptions.

Salary

Base: $180,000 - $200,000 per year; Bonus/Equity: Variable compensation program and equity available; Benefits: 401(k) match, dental, medical, vision, life insurance, flexible vacation, WFH stipend

Skills & Requirements

Must-have

  • 10+ years in operations experience
  • 7+ years in payments or fintech
  • PayFac experience strongly preferred
  • Build AI-native decisioning systems
  • Own portfolio-level loss rates
  • Manage external acquirer relationships

Nice-to-have

  • Experience with LLM-assisted tools
  • Background in self-care industry
  • Strong cross-functional leadership
  • Proven track record of scaling teams
  • Deep expertise in fraud prevention

Key Requirements

  • 10+ years total operations experience
  • 7+ years in payments, fintech, or risk
  • Significant PayFac experience required
  • Senior-level partner management skills
  • Proven ability to lead operational evolution

Work Rights

Not specified

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