PERSOL Singapore Pte. Ltd. is seeking a Call Centre Agent for a local bank's contact center in Singapore. The role focuses on delivering personalized customer service over the phone, addressing inquiries related to banking products, and identifying cross-sell opportunities
Job Summary
The role involves delivering personalized service over the telephone to customers in a contact center environment for an established local bank.
Candidates must be able to understand customer needs, provide appropriate solutions, and identify cross-sell opportunities during interactions.
The position requires consistently delivering excellent quality service to achieve total customer satisfaction and soliciting feedback for improvement.
Matching Summary
Match Score: 75
PERSOL Singapore Pte. Ltd. is seeking a Call Centre Agent for a local bank's contact center in Singapore. The role focuses on delivering personalized customer service over the phone, addressing inquiries related to banking products, and identifying cross-sell opportunities.