Customer Support Engineer

KLA

Chandler, AZ, United States
Base: $23.71 - $40.29 ph; bonus/equity: not specif...
Troubleshooting complex equipment
Customer site support
Technical problem diagnosis
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, investing heavily in innovation and R&D

Job Summary

  • KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, investing heavily in innovation and R&D.
  • The Customer Support Engineer role involves diagnosing, repairing, and maintaining highly complex capital equipment to ensure customer satisfaction and minimize downtime.
  • Employees benefit from a comprehensive rewards package including medical, dental, vision, 401(K) with matching, employee stock purchase program, tuition reimbursement, and wellness programs.

Matching Summary

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, investing heavily in innovation and R&D.

Salary

Base: $23.71 - $40.29 Per Hour; Bonus/Equity: Not specified; Benefits: medical, dental, vision, life, 401(K) matching, ESPP, tuition reimbursement, paid time off

Skills & Requirements

Must-have

  • troubleshooting complex equipment
  • customer site support
  • technical problem diagnosis
  • equipment repair and maintenance
  • travel to customer facilities
  • collaboration with field teams

Nice-to-have

  • knowledge management systems
  • guidance to installation engineers
  • proactive tool performance management
  • teamwork with physicists and data scientists

Key Requirements

  • Bachelor's Level Degree
  • 0 years related work experience
  • ability to travel to customer sites
  • technical knowledge and certification
  • ability to prepare service reports and quotes

Work Rights

Not specified

Tailored Resume

Cover Letter