Senior Executive, Policy Servicing-2

Prudential Assurance UK

Process customer requests
Shield function processing
Meet service level agreement
In this role, you will be working on the processing of Policy Service requests from customers on a day-to-day basis

Job Summary

  • In this role, you will be working on the processing of Policy Service requests from customers on a day-to-day basis.
  • You will report to a Team Lead within the Policy Services team and ensure requests received are processed accurately within the service level agreement.
  • We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions.

Matching Summary

In this role, you will be working on the processing of Policy Service requests from customers on a day-to-day basis.

Skills & Requirements

Must-have

  • Process customer requests
  • Shield function processing
  • Meet service level agreement
  • Work under pressure

Nice-to-have

  • Customer-oriented
  • Good interpersonal skills
  • Good communication skills
  • Dedicated team player

Key Requirements

  • 1-2 years working experience
  • Health insurance policy servicing
  • Degree holder

Work Rights

Not specified

Tailored Resume

Cover Letter