Wilde Chrysler Dodge Jeep Ram is seeking a Service Advisor who excels in customer service and communication, capable of managing the connection between customers and technicians. The ideal candidate should possess a customer-focused mindset, with previous service advisor experience preferred
Job Summary
Greet customers promptly and professionally, creating a positive first impression in the service drive.
Serve as the main point of communication between the customer and technician throughout the repair process.
Keep customers updated on repair progress, completion timing, expenses, and service recommendations.
Matching Summary
Match Score: 85
Wilde Chrysler Dodge Jeep Ram is seeking a Service Advisor who excels in customer service and communication, capable of managing the connection between customers and technicians. The ideal candidate should possess a customer-focused mindset, with previous service advisor experience preferred.
Skills & Requirements
Must-have
customer care and communication
accurate repair order writing
building customer trust
managing service appointments
understanding customer concerns
Nice-to-have
team-oriented attitude
customer-focused mindset
professional and organized
fast-paced environment
Key Requirements
Previous Service Advisor experience preferred
Automotive technician experience or mechanical knowledge is a plus
Valid driver’s license and acceptable driving record