The Concierge de Nuit ensures the smooth follow-up of daily instructions and precise handover of duties, maintaining the organization and cleanliness of the desk and back office
Job Summary
The Concierge de Nuit ensures the smooth follow-up of daily instructions and precise handover of duties, maintaining the organization and cleanliness of the desk and back office.
This role involves managing all client requests, reporting client issues to superiors, and being responsible for the concierge cash register.
The Concierge de Nuit represents General Management to clients and employees, ensuring the best welcome and follow-up of their stay to achieve the highest level of customer satisfaction.
Matching Summary
The Concierge de Nuit ensures the smooth follow-up of daily instructions and precise handover of duties, maintaining the organization and cleanliness of the desk and back office.
Skills & Requirements
Must-have
Guest relations and service
Front desk operations
Night shift coordination
Problem resolution
Information provision
Nice-to-have
Genuine heart and luxury service
Positive team interaction
Anticipating guest needs
Exceptional presentation
Key Requirements
Swiss nationality or residency
EU citizen
Fluent French and English
Computer proficiency
Work Rights
Swiss nationality, Swiss residency authorization, or EU citizen