Technical Support Engineer, Business Systems

Maddoxindustrialtransformer

Battle Ground, WA, United States
Starting range: $70k-$100k (wages + bonus); bonus/...
On-site
Odoo erp support
Business systems administration
Troubleshoot software and hardware
Maddoxindustrialtransformer is seeking a Technical Support Engineer for Business Systems to enhance the technology experience of its employees and partners using Odoo, an ERP system. The ideal candidate will possess strong technical skills, excellent communication abilities, and a proactive approach to problem-solving

Job Summary

  • Your primary responsibility will be supporting the technology experience of Maddox employees and partners within Odoo, our open-source, self-hosted, and fully-customizable ERP.
  • Your work will enable your colleagues to perform their tasks with speed and efficiency, enabling them to purchase, recondition, and sell industrial transformers better than anyone else in the market.
  • We have a 401k with 100% match up to 8% of wages and offer 3 Weeks Paid Time Off (PTO).

Matching Summary

Match Score: 85

Maddoxindustrialtransformer is seeking a Technical Support Engineer for Business Systems to enhance the technology experience of its employees and partners using Odoo, an ERP system. The ideal candidate will possess strong technical skills, excellent communication abilities, and a proactive approach to problem-solving.

Salary

Starting range: $70k-$100k (wages and bonus); Bonus/Equity: Included in wage range; Benefits: Averages more than an additional $20k/year per employee

Skills & Requirements

Must-have

  • Odoo ERP support
  • Business systems administration
  • Troubleshoot software and hardware
  • User support and access management
  • Vendor relationship management

Nice-to-have

  • Proactive maintenance approach
  • Strong systems thinking
  • Collective success focus
  • Friendly customer success posture

Key Requirements

  • Current professional experience required
  • Experience administering/supporting business systems adjacent to ERP
  • 10+ years related experience is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter