Back Office Follow Up Expert B2b - Cdi - Barcelona

Papernest

Barcelona, Spain
Not specified; subscription bonus plan (bspce) off...
On-site
Spanish language proficiency
Customer service experience
Administrative management skills
Papernest is seeking a Back Office Follow Up Expert for their Barcelona office to manage contract processes and improve customer experience. The ideal candidate will have experience in customer service, strong organizational skills, and proficiency in the Spanish language

Job Summary

  • The role involves managing contract follow-ups with promoters and rentals to ensure efficient activation and resolution of incidents.
  • Candidates must have demonstrated knowledge of the Spanish energy market and experience in customer service and administrative roles.
  • The company offers a comprehensive benefits package including health insurance, meal vouchers, remote work options, and professional development opportunities.

Matching Summary

Match Score: 85

Papernest is seeking a Back Office Follow Up Expert for their Barcelona office to manage contract processes and improve customer experience. The ideal candidate will have experience in customer service, strong organizational skills, and proficiency in the Spanish language.

Salary

Not specified; Subscription Bonus Plan (BSPCE) offered; Pluxee card for tax-optimized services provided

Skills & Requirements

Must-have

  • Spanish language proficiency
  • Customer service experience
  • Administrative management skills
  • Energy market knowledge Spain
  • Data entry precision
  • Salesforce tool usage

Nice-to-have

  • English language skills
  • Proactive problem solving
  • Team collaboration abilities
  • Excel database expertise
  • Organizational multitasking

Key Requirements

  • Fluency in Spanish required
  • Prior experience in similar administrative role
  • Knowledge of Spanish energy market
  • Proficiency with Salesforce and Excel

Work Rights

Not specified

Tailored Resume

Cover Letter