Installation Technician

Global Payments Inc.

Fully remote
Nextep foodservice technology solutions
Usb peripheral installation and troubleshooting
Pos and merchant gateway integration
Provide on-site implementation of NEXTEP’s foodservice technology solutions and configure them for installation, including item and menu building

Job Summary

  • Provide on-site implementation of NEXTEP’s foodservice technology solutions and configure them for installation, including item and menu building.
  • Diagnose hardware, software, and configuration issues, maintain documentation, and provide remote training to customers.
  • Requires comfort with networking concepts like IP addresses, VLANs, subnets, and potential Ethernet cable termination, along with experience in software QA and database understanding.

Matching Summary

Provide on-site implementation of NEXTEP’s foodservice technology solutions and configure them for installation, including item and menu building.

Skills & Requirements

Must-have

  • NEXTEP foodservice technology solutions
  • USB peripheral installation and troubleshooting
  • POS and Merchant Gateway integration
  • Network troubleshooting and topology
  • Review software logs for issues

Nice-to-have

  • Resourceful and proactive problem solver
  • Positive and encouraging customer interaction
  • Enthusiasm about company products
  • Strong leadership and organizational skills

Key Requirements

  • Minimum 3 years IT experience
  • 75%-100% travel required
  • U.S. citizen or permanent resident

Work Rights

Must be a US citizen or permanent resident

Tailored Resume

Cover Letter